NEST Family Learning Privacy Policy Statement

At NEST, we firmly believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner. You’re very important to us and we want to provide you with a safe and secure online experience.

This Privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time.

This policy was last updated on February 1, 2006.

What information does NEST collect about me?
Every time you visit our website, we automatically collect your Internet service provider's address, the Web page from which you came, and a record of your activity on our site.

When you purchase from NEST or request a catalog, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you the catalog.

We also collect the information you provide to us when you register for "My Account", participate in a contest or sweepstakes promotion, fill out a survey or questionnaire, or contact us via email.

How do you use my information? The information we receive allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.

The information you supply to us is added to our customer database. You may receive periodic mailings or telephone calls from us about new products, discounts, and special promotions. If you do not want to receive such mailings or telephone calls from us, remove instructions are included with every email our you can call us.

We occasionally provide your name and postal address (but not your email address) to a select group of companies whose products you may find of interest. If you do not want us to share this information with these companies, we can add your name to our "do-not-share" list.

In some instances, we use third party companies to help us provide our products and services to you, to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf. These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products available from NEST.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.

Companies "Presented by NEST" If you make a purchase from another company’s catalog or website that is "presented by NEST" the information you provide to that company, such as your credit card number and contact information, is provided to that company and not to NEST. Providing this information to the company enables the transaction to take place. However, you should know that the company may, if you do not advise them to the contrary, share your name and postal and email addresses with third parties, including NEST. You should also know that these companies have their own privacy and data collection practices and are not covered by the NEST privacy statement.

For more information, including privacy policies, regarding companies who send catalogs or host websites "presented by NEST" please see that company’s home page and click on their Information link; or review the customer service section of any catalog you may receive from that company.

Since these other sites are not within the NEST network, NEST is not responsible for the privacy practices or the content of these sites.

For Our Customers Using the Internet:

What are "cookies" and how does NEST use them?
A "cookie" is a small data file stored on your computer. At NEST, we place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. Some examples of the data we store in our database includes your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; or, customize Web page content. Your information is stored in a safe and secure database. We do not use cookies to store any of your personal or financial information on your computer.

We recognize that you have a choice to refuse cookies. However, by choosing to accept an NEST cookie you allow us to maintain the preferences stored in your NEST "My Account" and process your order. If you choose not to accept the cookie, purchasing is not possible on the NEST site.

If you are shopping NEST and are having difficulty adding product to your shopping cart or completing your order, please check your privacy settings in your browser. If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify, including nestentertainment.com, nestlearning.com and nestfamily.com. If you prefer not to change your privacy settings or override your cookie handling practices, you can, as always, place your order by phone.

How can I update or access my information?
We provide you access to the following information if you send us an email, call us or write to us: financial information (such as credit card account information) unique identifier information (customer number or password) transaction information (dates on which you made purchases, amounts and types of purchases) contact information (name, address, phone number)

We evaluate each request and will reply in an appropriate manner and in a form of communication that ensures the security of the information you have requested.

How do I know my information is secure?
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone.

Children’s Policy
NEST does not seek to solicit information from anyone under the age of eighteen (a "Child"). If a Child submits information to us and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties.

Consent And Changes To This Privacy Policy Statement

By using the NEST website, you consent to the collection of information as described within this Policy.

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes. You should check our website periodically for more information on how we use the data we collect.

If there is a material change in the manner we use data that we collect, we will update this Privacy Statement to reflect these changes.

If for any reason you would like to be taken off the email list that notifies you of new products, offers and sales, simply click the unsubscribe link provided at the bottom of every email we send.